Quality Assurance
Ice Industries is an ISO/TS 16949 and ISO 14001 Certified company. We are committed to meeting our customers needs by establishing and maintaining a robust Quality Management System. Our Key Processes (COPS) are reviewed on a regular basis to ensure that our planned business strategies and objectives are attained. Our QMS process is structured using the Process Focused methodology that is encouraged by the ISO-9001 International Standards.
Ice Industries demonstrates a total commitment to continual process improvement through:
- Formal and structured Program Management process with gated reviews and sign-offs
- Comprehensive APQP and PPAP process for all new or changed components
- Common PC-DMIS/CAD CMM measurement capabilities at all of our Plants
- Regular Management Effectiveness and Efficiency process performance review meetings conducted by the Process Owners
We also track a number of process measurables on a monthly basis including:
- Customer and Supplier PPM performance
- On-Time Delivery
- Cpk Performance
- TS Internal Audit results
- Rate of Meeting Customer Timing Requirements for new Programs
- Quotes submitted On-Time
- Customer Satisfaction/Perception score
- Cost Savings / VA/VE
- ASN Performance
- Quality Performance Metrics
- Other Manufacturing Performance Metrics
- Training and Education



