Program Management

Ice Industries understands the importance of meeting every customer’s product milestones, along with your budget requirements. Underscoring the importance of this understanding, we are dedicated to making program management a discipline throughout the entire Ice organization. Whether Ice is handling a takeover of existing tooling from troubled or uncompetitive suppliers or a new tooling build, precise program management is a constant driver of our processes. 

To accomplish these goals, Ice utilizes a formal Program Management Process that monitors and documents all significant details which define a successful program launch.  Formal gate reviews are performed to assess and verify the timely completion of each item contained within that program phase.  A program manager is assigned to each project, both to lead the teams and to coordinate the completion of all required elements contained within each gate.  Ice's Program Management Process is defined with five stage gates:  

1. Program planning
2. Process design and development
3. Process validation
4. PPAP
5. Customer feedback and
   lessons learned

This process ensures that:

• All customer information has
  been received
• Risk assessments have been performed and recorded
• Costs and performance goals have been communicated to the plants
• Customer prototype and PPAP expectations are consistent and understood
• Sub-supplier selections and expectations are clearly defined
• Customer requirements are specific and communicated
• Critical timelines are regularly reviewed and tracked
• Packaging designs are reviewed, tested and approved
• Successful and timely run-offs of tools, equipment and gauges
  are completed
• The APQP process is effective
• PPAP and samples are submitted on time and actual performance meets or exceeds expectations

Whether applying program management discipline to a simple takeover or a complex tool build, we believe that each customer milestone must be met.  We design tools, procure tooling builds and/or can manage your entire process.